SHIPPING POLICY & DISCLAIMER

We offer First Class and Priority Shipping with tracking, plus signature confirmation on orders over $50.

Once a package is handed to USPS, ownership transfers to the buyer. We are not responsible for lost, held, or mis-delivered packages, or for shipping issues caused by incorrect info — shipping is a service purchased from USPS along with your order, and any carrier issues must be handled directly with them.

We occasionally offer free shipping promotions for domestic orders over a certain amount. Follow us on social media for updates.

 

SHIPPING & HANDLING (USA ONLY)

  • First Class mail for all US states
  • Track your order: usps.com/shipping/trackandconfirm.htm
  • Processing time: 3-5 business days
  • Delivery time after processing: 3-6 business days (varies during holidays or limited launches)

We are not responsible for delays caused by customs, natural events, carrier handoffs abroad, transportation strikes, or any fees/charges incurred once a package leaves the US.

 

TRACKING YOUR ORDER

You'll receive a confirmation email with a tracking link. Please allow 5–10 business days for tracking info to update.

 

WRONG ADDRESS DISCLAIMER

It's the buyer's responsibility to ensure the shipping address is correct. If you believe you entered an incorrect address, contact us within 24 hours at customerservice@evolutionfits.com. We are not responsible for packages shipped to an incorrect address due to buyer error or late notification.

 

LOST/STOLEN PACKAGES

We are not responsible for lost or stolen packages. If tracking shows delivered but you haven't received it, report it to the shipping carrier using the info on your tracking page. Questions? Contact customerservice@evolutionfits.com.

 

CANCELLATION POLICY

Orders are processed automatically and cannot be cancelled for change of mind or added/removed items. Orders using coupons cannot be cancelled or returned. Refunds/cancellations are only issued for broken or damaged items. Submit requests to customerservice@evolutionfits.com.

 

PAYMENT INFORMATION

We accept Mastercard, Visa, and American Express. All sales are final — we do not accept returns, exchanges, or refunds.